Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Privacy policy

At MintAlya, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data when you make a purchase or interact with our Etsy shop.

Information We Collect
To process your orders and provide our services, we may collect the following personal information:

Name
Email address
Postal address
Payment information (processed securely by Etsy)
Order details
This information is gathered through Etsy when you make a purchase, or when you contact us directly for inquiries. Please note that Etsy also stores some of this data independently, and you can refer to their privacy policy for additional details.

Why We Collect and Use Your Information
We collect and use your information for the following reasons:

To fulfill your orders: Your personal data is necessary to process payments, handle shipping, and send order confirmations.
To communicate with you: We may use your contact information to address inquiries, provide customer support, and keep you updated about your order.
To comply with legal obligations: We may retain certain information for tax, legal, and business purposes.
To improve our services: Your feedback helps us enhance our offerings and shopping experience.
Information Sharing and Disclosure
Your privacy is important to us, and we only share your data in the following situations:

With Etsy: We share your data with Etsy to process your transactions.
With service providers: We may engage third-party providers, such as shipping companies, to help fulfill your orders.
Legal compliance: We may need to share your information to comply with laws, prevent fraud, or protect our legal rights.
We will never sell or rent your personal information for marketing purposes.

Data Retention
We will retain your personal information only as long as necessary to fulfill your order and for legal and business purposes. Generally, this data is kept for [insert retention period] in compliance with tax and legal requirements.

Your Rights
As a customer, you have certain rights concerning your personal information:

You can access, update, or delete your data.
You can object to certain uses of your information.
You have the right to restrict or request a transfer of your data.
To exercise any of these rights, please contact us via Etsy or at [Your Email Address].

How to Contact Us
For questions or concerns about your privacy, feel free to reach out to us:

Etsy: https://www.etsy.com/shop/MintAlya
Email: info@mintalya.com
For further information, please review Etsy's Privacy Policy.